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Terms of Service

Please read these terms carefully before using our services

Last Updated: June 28, 2025 Est. reading time: 5 minutes
Acceptance Services Accounts Payments Delivery Refunds Conduct Limitations Termination Contact
01

Acceptance of Terms

By using Fast Profiles ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

These terms apply to all users of the platform, including but not limited to visitors, customers, and content contributors.

Last Updated: June 28, 2025
02

Our Services

Fast Profiles provides social media growth services, premium subscriptions, software licenses, and mobile top-ups. All services are provided "as is" with the following understanding:

  • Social Media Services: We deliver real engagement from genuine users. Results may vary based on platform algorithms.
  • Subscriptions: We provide access to premium accounts for third-party platforms. You must comply with their terms of service.
  • Software Licenses: We provide legitimate licenses for software products. Each license is for a single user.
  • Mobile Top-ups: We facilitate airtime and data bundle top-ups through our partner networks.

We reserve the right to modify or discontinue any service at any time without notice.

03

User Accounts

To use our services, you must create an account and provide accurate, complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these terms or are inactive for extended periods.

Warning: You must be at least 18 years old to create an account and use our services.
04

Payments & Balance

All payments are processed securely through our payment partners. By making a payment, you agree to:

  • Provide accurate payment information
  • Authorize us to charge the specified amount
  • Maintain sufficient balance for orders

We accept M-Pesa, Bank Transfer, Credit/Debit Cards, and PayPal. All prices are in USD unless otherwise stated.

Note: Funds added to your balance are non-refundable except as required by law.
05

Delivery Policy

We strive to deliver all orders within the stated timeframes. However, delivery times are estimates and not guaranteed.

  • Social Media Services: 24-48 hours average
  • Subscriptions: Instant to 24 hours
  • Software Licenses: 24-48 hours
  • Mobile Top-ups: Instant to 1 hour

Delays may occur due to technical issues, platform changes, or high demand. We will communicate any significant delays.

06

Refund Policy

We stand behind our services. Refunds are processed on a case-by-case basis under these conditions:

  • Failed Delivery: Full refund if service is not delivered within 72 hours of the stated timeframe.
  • Quality Issues: Partial or full refund if delivered service does not meet stated quality standards.
  • User Error: No refunds for orders placed incorrectly or for services used.
  • Change of Mind: No refunds for change of mind after delivery has started.
Refund requests must be submitted within 7 days of order completion.
07

User Conduct

You agree to use our services responsibly and not to:

  • Use our services for illegal or unauthorized purposes
  • Attempt to hack, disrupt, or bypass our security
  • Impersonate others or provide false information
  • Harass, threaten, or abuse our staff
  • Resell our services without authorization
  • Violate any applicable laws or regulations
Violation of these conduct rules may result in immediate account suspension and legal action.
08

Limitations of Liability

To the maximum extent permitted by law, Fast Profiles shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Any damages resulting from your use of our services
  • Third-party platform changes or policies affecting our services

Our total liability shall not exceed the amount you paid for the specific service in question.

09

Termination

We reserve the right to terminate or suspend your account immediately, without notice, for any reason including:

  • Violation of these Terms of Service
  • Fraudulent or illegal activity
  • Non-payment or chargebacks
  • Account inactivity for 12+ months

Upon termination, your access to our services will be revoked, and any remaining balance may be forfeited.

10

Contact Us

If you have any questions about these Terms of Service, please contact us:

admin@fastprofilespro.com
+254 799 724 600
Nairobi, Kenya

By using Fast Profiles, you agree to these Terms of Service and our Privacy Policy.

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